I wanted to take a minute to acknowledge Klaudia from Sarako Travel. She went above and beyond this week helping me book hotel accommodations and providing excellent customer service. Every time I’ve worked with Klaudia, she is awesome and friendly. It really saves us a lot of time having people like that to help on these projects.
I want you to know how much I appreciate Aurel. He has been a pleasure to work with for me and my faculty that travel. Today, I contacted Aurel to request his assistance for an upgrade to 1st class because I had been assigned a center seat. Although the flight was overbooked, he was able to secure an aisle seat for me. I just wanted to take a moment to let you know how much I appreciate working with someone as competent and pleasant as Aurel.
Sarako Travel handles my requests right away! Other agencies may respond in days. Our travelers are satisfied and our clients are extremely happy with the arrangements. Sarako Travel is a huge asset to our business!!